Accessibility

Our space has step-free access. The venue is a 10 minute walk from New Cross and Deptford stations. New Cross has step-free access.

There is a wheelchair accessible bathroom and wheelchair accessible serving station at the bar (as well as a wheelchair accessible greenroom).

There are 3 gender-neutral toilet cubicles, and no urinals.

We have 2 HEPA air filters, which help minimise the transmission of COVID-19 and other airborne diseases in the space.

Ear plugs and tap water are always available on the bar.

Assistance dogs are welcome.

Free tickets for all events are available for personal assistants.

We have £15 travel bursaries available for people who feel unsafe travelling to/from the venue due to the current political climate, and who find it difficult to navigate public transport. Email us on hello@piehousecoop.co.uk with a copy of your ticket for the event that you will be travelling to, to redeem.

Our staff have received Disability Equality customer service training from the Attitude is Everything campaign.

Our staff have received Good Night Out training, to handle situations of sexual harassment in the venue. They are equipped to speak to you about anything that makes you feel uncomfortable whilst on-site.

CCTV is in use throughout the venue.

We have a range of vegetarian and vegan food options. We do not sell any gluten free food, although we do have gluten free beer! We have a lot of options for non drinkers on the menu, from soft drinks to non alcoholic beers.

We are committed to improving access in our venue continuously. Please email us with any thoughts, suggestions or queries on hello@piehousecoop.co.uk

Space Description

The venue is a railway arch divided into 2 main spaces: a bar arch with seating and couches, and a performance arch. The bar is located at the back of the venue between the arches. There are no doors separating the spaces, so while the seating space will be slightly quieter, it will still be loud if music is being played in the other arch.

The space is step free and there is a level entrance. There is a wheelchair accessible serving station at the bar. There is one gender-neutral, wheelchair-accessible toilet, and 3 gender neutral toilet cubicles. There are no urinals.

There is a mezzanine up a set of stairs to the right of the bar, which can be used by guests as a viewing deck. There is also a green room for musicians on the mezzanine. There is a small green room on the ground floor of the performance arch for performers who can't get up the stairs.

There is an outside smoking area with a few picnic tables in front of the venue. This area is 'no drinks outside' from 1 hour before the event.

There is no cloakroom available, but there are plenty of benches, chairs and tables to leave your things on, as well as coat hooks throughout the bar arch. Please note that these are not supervised and we recommend keeping an eye on any valuables.

The maximum capacity of the venue is 150 people standing. For our seated events we usually have around 60 people, and seating can vary from fold-out chairs to benches to bar stools.